Privacy Policy

Last updated: October 31, 2026

1. Introduction

Open FX Broker ("we", "us", or "our") operates the website www.openfxbroker.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for our services.

By using our website you consent to the practices described in this policy. If you do not agree with the terms, please do not access the website.

2. Information We Collect

2.1 Information You Provide Directly

• Name, email address, phone number, and company name when you submit a contact or demo request form.
• Support inquiries and messages submitted through our email support form.
• Email address when you subscribe to our newsletter.

2.2 Information Collected Automatically

• Usage data: IP address, browser type and version, pages visited, time spent, referring URL.
• Cookies: Small data files stored on your device to remember your preferences and improve site performance. See Section 6 for details.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services.
• Send you product information, updates, or marketing communications (only with your consent).
• Improve, personalise, and optimise our website and services.
• Comply with legal obligations and protect against fraudulent or unlawful activity.
• Analyse website traffic and usage patterns (via analytics tools).

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers: Trusted partners who assist in operating our website, conducting our business, or servicing you — provided they agree to keep this information confidential.
• Legal requirements: Regulatory authorities, law enforcement, or courts when required by applicable law.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Contact form submissions are retained for up to 24 months. You may request deletion at any time by emailing us at [email protected].

6. Cookies

Our website uses cookies to enhance your browsing experience. The types of cookies we use include:

• Essential cookies: Necessary for the website to function (e.g., session management, CSRF protection).
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These are only set after you accept cookies.
• Preference cookies: Remember your cookie consent choice.

You can manage or disable cookies through your browser settings. Declining analytics cookies will not affect your ability to use the website.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request that we restrict processing of your data.
• Portability: Request transfer of your data to another organisation.
• Objection: Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at [email protected].

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption, CSRF protection on all forms, restricted access to personal data, and regular security reviews.

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party website you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of the website after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +91 9876543210
• Address: 59, 14d Street, Al Safa 1, Dubai